Privacy Policy

The website (the Website) is provided by FlyResearch Ltd.

  1. General
    1. FlyResearch Ltd. is registered in England and Wales with the company number 04073040 whose registered office is Gladstone House, 1 Gladstone Street, Crook, Co Durham, DL15 9ED.
    2. FlyResearch Ltd. is committed to protecting your privacy.
    3. FlyResearch Ltd. reserves the right to update this privacy policy from time to time.
  2. What data we collect
    1. Profiling and demographic details from registering on the Website including name, postal address, email address and date of birth.
    2. Anonymised survey information containing opinion and attitude response data.
    3. Any correspondence you send to us, including account and support queries.
    4. Aggregated cookie information such as IP address, browser information, operating system and location.
  3. How we use your data
    1. Anonymised survey response data may be sent to our client base as part of contract work. This will not contain anything that identifies the responses as coming from you.
    2. Internal report production and analysis.
    3. Cookies tracking aggregate website site usage, which may be used for technical production and website enhancement.
    4. To enable us to send any scheme reward payouts, prize draws etc.
    5. To remember you on our website(s) reducing the need to login each time.
    6. To contact you for various marketing initiates such as newsletter bulletins.
    7. We use postcode and demographic data in order to decide which surveys to send to you.
    8. Any information that is published to 3rd party resources such as Facebook or Twitter will use forename and location only.
  4. Cookies
    1. We may use "cookies" on the Website. Cookies are small amounts of data sent to your browser, which allow us to track activity through our network.
    2. We may also use cookies to deliver content, specific to your interests.
    3. Cookies are used to to keep track of your username and password so that you do not have to re-enter the same login details.
    4. We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests.
  5. Data Security
    1. Any data submitted into our network is recorded on secure servers held by FlyResearch Ltd.
    2. Transmission of data across the Internet is not 100% secure, and whilst we carry out our usual internal security procedures there is no guarantee of that security, so transmission is at the users own risk.
  6. Contact us
    1. Should you wish to contact us with any questions regarding our privacy policy you can do so using the email address.